They both have lights and both lights should be on.
My genie garage door opener goes up but not down.
However if your garage door doesn t bounce back up then you know you have a problem.
It is quite easy to check just have your neighbor activate his or her garage door and see if your door begins to move.
Your garage door may be disconnected from the opener.
If it is a new installation check the postion of the door arm.
Make sure only the safe t beams that came with this garage door opener are installed.
If your garage door hits it bounces up and starts to open again your garage door is working well.
The method to reengage the carriage depends on the model of garage door opener you own.
Adjust the limits as needed.
Garage door starts down then stops and goes back up or safe t beam system malfunction.
Hold down on the buttons until the in car red light flashes rapidly.
Check that the emergency release cord has not been pulled.
See your owner s manual for more details.
Check if the safe t beams red led light is flashing.
If the door goes up but you can t make it go down you probably need to adjust the sensors.
The garage door will not go down with the rmote and will only go down if you constantly hold the button down if you let it up for a second it goes back up.
The solution here is for you to reset your garage opener to a new code every garage door opener has instructions for how to do this.
To fix this issue increase the down limit one quarter turn.
You ll then want to test it again and if it s not right keep adjusting the down limit nob until your garage door hit the board and bounces back up.
If this is the reason you will need to reengage the carriage.
This is rare but it does occasionally happen.
I have a genie blue max.
Check if the limits are properly set.
There is one on each side of the door.
And i notied the e read more.
This sets the in car transmitter to be your garage door openers make transmitter but you are not done.